Inquiries

Onoken welcomes communications about the Company from members of the public, including comments, requests, and inquiries. Feedback is used to improve our services.
Please read and agree to the Important Notes Regarding Inquiries (below) before submitting your inquiry.

  • About inquiries
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  • Confirmation
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Explanation of Acquiring Personal Information

Personal information acquired through the inquiry form on this website will only be used for these purposes:

  • To provide responses to inquiries and requests
  • To confirm someone’s identity for follow-up, if necessary
  • For statistical analysis on the types of inquires that we receive

For recruiting: determining eligibility for employment, communication on interviews or test, etc. and their results, to send materials, notifications of new employment opportunities, and to clarify any information, etc.

Please refer to our Privacy Policy for further details.

Important Notes Regarding Inquiries

  • Anyone 16 years old or younger must obtain approval from a parent or guardian before submitting an inquiry.
  • We will not be able to respond if your email address is incorrect, or if there is a system error or for some other unavoidable reason.
  • Please note that it could take time to reply, depending on the content of your inquiry, and in some cases, we may not be able to answer. Emails received on Saturdays, Sundays, and public holidays are handled as soon as possible on or after the following business day.
  • Any response from the Company is intended solely for the individual who made the inquiry. Please do not use any response, in whole or in part, for any purpose other than your inquiry, without our permission.
  • The points stated above are subject to change as a result of changes in laws and regulations or other circumstances.
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